View carrier account settings
View carrier account configuration in Shipments. See read-only credentials, tenants, services, and locations linked to each account settings file.
What are carrier account settings?
This page explains how to to view your organisation’s carrier service groups via the Carrier Account Settings page.
Within the Sorted platform, carrier account settings determine how Sorted must communicate with a carrier service or services on behalf of a customer. For example, a collection of carrier account settings could include:
- Credentials.
- Endpoint details (e.g. a carrier’s production API endpoints).
- Account numbers.
- Specific details relating to the way in which the customer uses the carrier service.
Each collection of settings is saved within the system as a carrier account settings file.
Viewing account settings files
To view a list of your carrier settings files, select Settings > Carrier Account Settings to display the Carrier Account Settings page.

- Name - The name of the settings file.
- Reference: A Sorted-generated unique reference for the settings file.
- Tenants and Channels: The tenants and channels that the carrier account settings are associated with.
- Carrier Services : The names of the carrier services that the carrier account settings are used for.
- Shipping Locations : The names of the shipping locations that the carrier account settings are used for.
To filter the list of settings files, enter a Name, Reference, or Carrier Service into the search bar.
To edit the scope for a settings file, click Edit Scope for that file to open the Managing Tenants page.
For more information on configuring scope, see the Manage Tenants and Channels page of the Shipments user guide.